Shipping policy

 

Shipping Policy

Effective Date: December 16th, 2023

Thank you for shopping at Stogy's Vintage. This Shipping Policy outlines the terms and conditions associated with the shipment of your order.

1. Order Processing Time

Orders are typically processed and shipped within 3-5 business days from the date of purchase. Please note that processing times may vary during peak seasons or promotional periods.

2. Shipping Costs

Shipping costs are currently free for all items. Continental United States only. 

3. International Shipping

We offer international shipping to select countries. International shipping costs and delivery times may vary. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to making a purchase.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your order using the provided tracking information.

5. Lost or Damaged Items

We are not responsible for lost or damaged items during transit. If your package is lost or damaged, please contact us so that we can assist you in filing a claim with the shipping carrier.

6. Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly entered addresses. Any additional charges incurred due to incorrect address information will be the responsibility of the customer.

7. Contact Information

If you have any questions about our Shipping Policy, please contact us at:

Stogy's Vintage

262-716-5174

stogysvintage@gmail.com

8. Changes to This Shipping Policy

We reserve the right to update or change our Shipping Policy at any time. Any changes will be effective immediately upon posting to the website.